Service

Records Retrieval & Medical Records Services

Records Retrieval

Accurate, Efficient, Fully Compliant Information Gathering

When your case relies on complete and timely records, you need a retrieval partner who gets it right the first time. Our Medical and Record Retrieval team streamlines the entire process—from preparing authorizations and subpoenas to securing certified records—so your firm receives the precise information needed to move your case forward with confidence.

Service Explained

We specialize in obtaining legally authorized records—medical files, billing statements, imaging, employment records, police reports, and more—from healthcare providers, public agencies, and private institutions.

Our team manages every step of the process including preparing requests, ensuring full HIPAA compliance, drafting and issuing subpoenas, acting as the deposition officer when required, and delivering certified records securely and promptly.

By taking on the administrative workloadand strict compliance requirements, it allowsyour team to stay focused on litigation strategy—without delays, errors, or unnecessary follow-ups.

Why Clients Choose Us

✓ Fast, Reliable Turnaround

We follow up with custodians proactively, minimize delays, and deliver records as quickly as possible.

✓ HIPAA- & CCP-Compliant Processes

All retrievals follow HIPAA privacy rules, provider guidelines, and the California Code of Civil Procedure.

✓ Subpoena & Authorization Expertise

From authorizations to subpoenas, our documents are complete, compliant, and properly served.

✓ Deposition Officer Services

We issue subpoenas, coordinate production, manage notices, and release records securely as the designated deposition officer.

✓ On-Site Scanning & Imaging

When records are stored in paper format or have never been digitized, our team performs secure on-site scanning and imaging to ensure timely production.

✓ Pickup & Delivery

For providers or agencies unable to transmit records electronically, we offer reliable physical pickup and delivery options.

✓ Nationwide Provider Network

Our extensive network ensures consistent retrievals from local, regional, and national custodians.

Knox Services Fleet Vehicle Retrieving Medical Records

Solutions

Subpoena & Deposition Officer Services

When records cannot be released through authorization alone—or when litigation requires enforceable production—our team prepares, issues, and serves subpoenas in full compliance with the California Code of Civil Procedure.

Subpoena Preparation

Knox prepares, issues, and serves all subpoena types, including:

• Client Provided Subpoenas
• Authorization Requests
• Personal Appearance Subpoenas
• WCAB Subpoenas
• U.S. District Court Subpoenas
• Civil Subpoenas

We ensure all required language, notices, and statutory timelines are met.

man writing on paper

Solutions

Medical and Related Records

  • Medical treatment records
  • Billing records and itemized statements
  • Hospital and ER files
  • Imaging discs, films, and digital radiology files
  • Pharmacy and medication histories
  • Therapy, chiropractic, and specialty-provider records
stack of books on table

Solutions

Employment, Public Agency & Other Records

  • Employment and HR files
  • Wage and compensation records
  • Police reports and incident logs
  • 911 recordings (when available)
  • School, government, or private-institution records
file cabinet

Solutions

Authorization Review & Preparation

We review all authorizations for accuracy, completeness, and compliance before submission to prevent delays or rejections.

person using laptop

Solutions

On-Site Scanning & Imaging

If custodians maintain paper-only archives or have not digitized older files, we perform:

  • Secure, portable on-site scanning
  • High-resolution imaging for clarity and legibility
  • Conversion to searchable digital formats
a person scanning a document

Solutions

Pickup & Delivery Services

Our couriers provide:

  • Scheduled or on-demand physical pickup of records
  • Document delivery to your firm or designated recipient
  • Secure chain-of-custody handling from start to finish
Knox Service Rapid On-Site Work

Who We Serve

Law firms (personal injury, medical malpractice, civil litigation, workers’ compensation, insurance defense, and more)
• Insurance carriers and claims departments
• Corporate legal departments
• Third-party administrators
• Government agencies
• Out-of-state and national firms needing California-based subpoena and retrieval support

woman holding sword statue during daytime

Get Started Today

Whether you need a simple authorization request or a fully managed subpoena and deposition officer service—with on-site scanning, imaging, and secure delivery—Knox Attorney Service is ready to support your case with accuracy, reliability, and full legal compliance.

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